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Connect with our Australian online psychologists

Someone Health offers bulk-billed psychology with Medicare, self-funded sessions, and NDIS and DVA funding.

WorkCover appointments are available through our sister brand, Online Psychologists Australia.

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  • Australian business

  • Ahpra-registered psychologists

  • Flexible psychology support

  • Psychologists across Australia

  • Online appointments

  • Bulk billing available

What type of appointment would you like?

Select an option below to see how each option works

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What are my options?

  1. How it works for bulk bill appointments.

    Medicare card holders can access $0 out-of-pocket appointments, subject to availability.

  2. What you need

    In order to be eligible for Medicare bulk bill appointments, you need a referral and mental health treatment plan. You can get this from your GP.

  3. Find a psychologist

    There are two ways to find the right psychologist for you: Get matched by answering a few short questions, and browse using our filters.

  4. Book

    Choose an appointment time and date with your chosen psychologist. We'll then need some personal details so there's no delay in confirming your session.

  5. Confirm

    Once we've checked your details with Medicare, you’re good to go. We’ll send you instructions on connecting with your psychologist.

  6. Attend your appointment

    At the confirmed time, jump online to meet with your chosen psychologist via video or phone.

  7. Book a follow up

    If your psychologist hasn't set up your next appointment, you can log in to our secure medical portal to schedule, modify, or cancel any upcoming sessions.

Still unsure?

Call us on 1300 546 821 (Monday to Friday, 9 am to 6 pm (Sydney time)) or email [email protected].

Our friendly team are here to help.

Contact us

Take care of your mental health from home

Everyone needs to talk to someone from time to time. At Someone Health, we can be that someone.

Our online platform lets you see a registered psychologist from wherever you feel comfortable.

  • Easy access

    Book online any time. Appointments are available 7 days a week, depending on your psychologist.

  • Affordable

    Bulk billing, self-funded, NDIS and DVA options are available.

  • Secure

    Our platform ensures your data is protected at all times.

  • Confidential

    We value and respect your privacy at all times.

Frequently asked questions

  • Is telehealth right for me if I'm having a mental health crisis?

    Telehealth works well for mild to moderate mental health concerns. It is not designed for a mental health crisis or an acute episode. Some examples are:

    • Psychosis (losing touch with reality, or having thoughts and beliefs that are not based in reality)
    • A manic episode (racing thoughts, little need for sleep, and taking big risks)
    • A severe eating disorder that needs medical care
    • A serious risk of harming yourself or someone else

    Because we are a telehealth service, we cannot manage these situations safely. If you are in crisis, please get help in person.

    If you are having thoughts of suicide and need urgent support, see your GP. They can assess you and refer you to the right in-person service.

    If you feel at risk of acting on these thoughts, or you cannot keep yourself safe, call 000 or go to your nearest emergency department. You can also call Lifeline any time on 13 11 14.

    Once you are safe and you have the support you need in person, we welcome you to book with us for ongoing care.

  • Why do I need a GP referral?

    All Medicare-subsidised appointments require a referral and mental health treatment plan (MHTP).

    A referral is a letter from your doctor to a specialist healthcare professional, like a psychologist, to outline the services you need. Your MHTP is a more detailed document with your personal information, an assessment and your goals for treatment.

  • Do I need to install any apps?

    Someone Health provides online therapy. No apps are required to access our service.

    While there are no apps to install, video consults require a good internet connection to launch your meeting. You can access your appointment on any device. Our technology platform is built for healthcare with strong security.

  • What is a mental health treatment plan?

    A mental health treatment plan is a document your doctor provides to your psychologist.

    It is prepared in consultation with you. It includes your personal information, assessments of your mental state, and goals for treatment.

  • How long does it take to see a psychologist?

    Appointment availability varies by psychologist.

    Browse psychologists and book any available time online. Psychologists are listed by their next available appointment, and availability varies by psychologist and funding option.

  • Do I need to be a concession card holder to access bulk billing?

    No. You don't need a concession card to access bulk-billed sessions.

    With a Medicare card, a GP referral and a mental health treatment plan, you can have up to 10 Medicare-subsidised sessions per calendar year.

    There is no income test or need to demonstrate disadvantage.

    Read more

Ready to get started?

Answer a few questions to get matched, or browse psychologists and book online.
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