Your first two sessions are fully bulk billed.
All our sessions are 50 minutes and you can choose whether it’s a video call or over the phone. You’ll just need to get a GP referral so Medicare covers it.
After that it’s just $40 after the Medicare rebate.
For session 3 to 10 you’ll need to pay the full amount, but will still get a Medicare rebate. This means the amount you’ll pay after the Medicare rebate is just $40.
The only other fee is if you don't show up.
Hopefully this doesn’t happen to you. But if you do miss an appointment or don’t give us at least 48 hours heads-up, there’s a $40 fee.
We make talking to someone super accessible and affordable.
Medicare card holders are eligible for Commonwealth support for 10 sessions of therapy and counselling with a qualified psychologist every year.
Unlike most psychology clinics that charge a large ‘gap’, we fully bulk-bill your first 2 appointments so there’s no out-of-pocket expenses.
After your first two sessions our rates are still affordable – substantially lower than many traditional bricks-and-motor clinics.
Experiencing financial difficulty?
We understand the importance of mental health and the need for it to be accessible to all Australians. You can apply to have 10 sessions bulk billed. Every situation is different, what we look at includes:
Whether you hold a current Healthcare card
Your employment status
Whether you are of Aboriginal or Torres Strait Islander descent
Other factors causing financial difficulty for you
Commonly Asked Questions
What are the costs involved?
There’s no out-of-pocket expenses for your first two sessions with your psychologist.
You will need to get a Mental Health Care Plan from a GP. This can be obtained from your regular GP or by jumping on a video call with one of our GPs.
After your first two sessions there is a small out of pocket cost of $40 per appointment after your Medicare rebate.
When do I pay the $40?
Your saved payment method will be charged $40 as a pre-payment four days prior to your appointment.
On the day of your appointment your payment method will be charged the remaining amount, which is equivalent to the Medicare rebate.
You will then receive the rebate direct from Medicare.
Do I need a Medicare card?
We don’t need the physical card, but you will need to know your Medicare card number.
If you don’t already have a Medicare card you can find out about enrolling into Medicare with Services Australia.
If you’ve lost your card or forgotten your card number, you can jump onto MyGov to find your details.
Do I need a Mental Health Care Plan?
You will need a Mental Health Treatment Plan to book your appointment and secure your time with your psychologist.
If you don’t already have a plan you can schedule time with one of our GPs for a video consult to get a Mental Health Treatment Plan which you can then use to access our psychologists.
I've already used some sessions on my Mental Health Care Plan, can I still book?
All Medicare card holders are eligible for up to 10 counselling sessions with a psychologist as part of a GP approved Mental Health Plan.
If you’ve already claimed all your sessions under your Mental Health Plan this year, bulk-billing won’t be an option.