All our sessions are 50 minutes and you can choose whether it’s a video call or over the phone. You’ll just need to get a GP referral so Medicare covers it.
For session 21 onwards you’ll need to pay the full-fee amount. Or, if you don’t have Medicare or a referral this is what you’ll have to pay.
Hopefully this doesn’t happen to you, but if you do miss an appointment or don’t give us at least 24 hours heads-up, there’s a $25 fee.
Medicare card holders are eligible for Commonwealth support for 20 sessions of counselling with a qualified psychologist every year.
Unlike most psychology clinics that charge a ‘gap’, we fully bulk-bill so there’s no out-of-pocket expenses for your first 20 sessions.
After 20 sessions our rates are still affordable – substantially lower than many traditional bricks-and-motor clinics.
We don’t need the physical card, but you will need to know your Medicare card number.
If you don’t already have a Medicare card you can find out about enrolling into Medicare with Services Australia.
If you’ve lost your card or forgotten your card number, you can jump onto MyGov to find your details.
You don’t need a Mental Health Care Plan to book your appointment and secure your time with your psychologist.
After you book your time, we’ll help you get a MHCP either from your existing GP, with a local bulk-biling GP or over the phone with our partner GP – it only takes 15 minutes.
All Medicare card holders are eligible for up to 20 counselling sessions with a psychologist as part of a GP approved Mental Health Plan.
If you’ve already claimed all your sessions under your Mental Health Plan this year, bulk-billing won’t be an option.
There’s no out-of-pocket expenses for your first 20 sessions with your psychologist each year.
You will need to get a Mental Health Care Plan from a GP. This can be obtained from any bulk-billing GP or your normal GP.
Getting a Mental Health Care Plan from our partner GP is also available and only takes 15 minutes over the phone. There is a small fee for this service.
If you want to see your psychologist more than 20 times this year there is a small charge.