Let's get started.
You’re just a few clicks away from having your first one-on-one counselling session.
You’re just a few clicks away from having your first one-on-one counselling session.
What sort of appointment are you making today?
Not sure which category you fit into?
Chances are if you’re not sure which type of appointment to select you’re probably making your first appointment without a GP referral. Does this sound like you?
I’ve never seen a someone.health psychologist before
I haven’t yet spoken to my GP about seeing a psychologist
I’ve got a Medicare card
I’m currently in Australia
What to expect from here
We make scheduling an appointment with one of our psychologists easy.
Step One: Appointment type
Select whether you're booking an appointment for the first time, whether you have a referral or if you're back booking a repeat appointment.
Step Two: Choose your psychologist
Select from our team of psychologists who you'd like to see - or just select to see the next available psychologist.
Step Three: Find a time
Choose a time that works best for you. There are appointments available 7 days a week and you can often book appointments for tomorrow.
Step Four: Contact & Payment Info
Enter your name, mobile number and date of birth to confirm your appointment.
You'll also need to provide a bank card which isn't charged. It'll just be stored in case you miss an appointment - then a $25 missed appointment fee will apply.
Step Five: Check your inbox
We'll send you a confirmation email with your secure video call link and let you know how to get a Mental Health Care Plan for free if you haven't already got one.
Step Six: Send us your Mental Health Care Plan
If you already have a MHCP you can email it direct to us.
Otherwise, follow the instructions in our email and schedule a video consult with our partner GP and they'll send it direct to us.
Commonly Asked Questions
We try to make scheduling an appointment super-easy, if you still have questions jump over to our complete FAQs.
Do I need a Mental Health Care Plan?
You don’t need a Mental Health Care Plan to book your appointment and secure your time with your psychologist.
After you book your time, we’ll help you get a MHCP either from your existing GP or through a video consultation with our partner GP.
What are the costs involved?
There’s no out-of-pocket expenses for your first 20 sessions with your psychologist each year.
Getting a Mental Health Care Plan from our partner GP is also only takes 15 minutes over the phone and costs $48.
If you want to see your psychologist more than 20 times this year you can view our pricing here.
We also charge a small fee of $25 if you don’t attend your appointment or give us at least 24 hours notice to cancel it.
Do I need to install any apps?
You don’t need to install any apps to connect with your psychologist.
You’ll be provided a link via email and SMS that you can open on any smart phone, computer or tablet that opens up in your web browser to connect you to your psychologist.