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Referrals and GP appointments

What if I've lost my Mental Health Treatment Plan?

Your plan doesn't expire, so you usually don't need a new one. Ask the GP practice that wrote it for a copy.

Contact the GP practice you originally went to and ask for a copy, or ask them to send your plan to us by email at [email protected] or by fax on (02) 8367 5101.

If the practice can't give you a copy, your GP can write a new plan.

Still need help?

Our support team can help with bookings, payments and anything else you can't find here.