How can I trust that I'll receive quality care?
We support quality care through a clinical governance framework guided by the National Safety and Quality Digital Mental Health Standards.
Here's why you can have confidence in the quality of care you'll receive at Someone Health:
- Clinician credentialing: We check that every psychologist is registered with Ahpra and has the qualifications and experience for the work they do.
- Client feedback: Your feedback matters to us. We encourage clients to tell us about their experiences, and we use this feedback to improve our services.
- Quality assurance: Our clinical governance, ongoing monitoring and prompt follow-up of any issues help us keep improving the care you receive.
Additionally, all our clinicians follow the Australian Charter of Healthcare Rights (opens in a new tab) and the National Safety and Quality Digital Mental Health Standards (opens in a new tab). The charter and standards are recommended readings for all practitioners on our platforms.
We hope this information provides you with confidence in our commitment to quality care and positive outcomes.