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Someone.health

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Someone.health is not an emergency service. If you are in crisis, contact 000 or Lifeline on 13 11 14

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Someone.health acknowledges and respects the custodians and traditional owners of the land throughout Australia. We are committed to promoting equality, embracing diversity, and condemning all forms of discrimination, including those based on race, religion, ethnicity, sexual orientation, gender identity, or disability.

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We also recognise all people with a lived experience of trauma, neurodiversity, mental ill health, substance use or addiction, and their families, careers and supporters. This recognition extends to the clinical and non-clinical workforces that support people with lived experience.

Someone.health (©) 2025.

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Someone.health is not an emergency service. If you are in crisis, contact 000 or Lifeline on 13 11 14

Call 1300 546 821 or

How it works
Our services
Pricing
Financial hardship

Find a psychologist

Contact us
About us
Help centre
Blog
Careers for psychologists
I'm a referring GP

Connect with us

Someone.health acknowledges and respects the custodians and traditional owners of the land throughout Australia. We are committed to promoting equality, embracing diversity, and condemning all forms of discrimination, including those based on race, religion, ethnicity, sexual orientation, gender identity, or disability.

ExpandCollapse

We also recognise all people with a lived experience of trauma, neurodiversity, mental ill health, substance use or addiction, and their families, careers and supporters. This recognition extends to the clinical and non-clinical workforces that support people with lived experience.

Someone.health (©) 2025.

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About Someone.health

Our service, how to reach us, and how we keep you safe.

21 articles

Our service

How long does it take to see a psychologist?You can choose a psychologist and a time straight away when you book online.
Is Someone.health the right fit for me?Someone.health suits people looking for online support with everyday mental health concerns.
How old do I have to be to use Someone.health?We offer therapy for young people aged 13-17, with a parent or guardian's consent.
Do you offer psychology services for children?Someone.health provides psychology services for young people and adults.
Do you have face-to-face appointments?Someone.health psychology sessions are only available online.
What if I don’t want a video consult? Can I have a phone-only consult?Someone.health sessions are held by video.
Is online therapy as effective as in-person therapy?There are many studies proving online and face-to-face therapy are equally as effective.
How long can I use someone.health for?There is no limit. How long you see your psychologist depends on your needs.
Where is Someone.health located?We're Australia wide!
Is Someone.health available Australia wide?Someone.health is an Australia-wide digital psychology service accessible by all Australians.
Can I use someone.health on my smartphone or tablet?Yes. Someone.health works in the web browser on any smartphone or tablet.
What web browsers do you support?We support the latest versions of Chrome, Safari, Firefox and Edge.

Getting in touch

How do I contact someone.health?Call, email or send us a message. Our friendly team is here to help.
What if I or someone I know is in need of urgent support?If you or someone else is in danger, call 000 now. Lifeline is available 24/7 on 13 11 14.
What is your approach to addressing my feedback and concerns?We greatly value your feedback, compliments, and concerns and aim to address them promptly and effectively.
I'm a psychologist. How do I provide my services to Someone.health?Send us your application and we'll get in touch.

Safety, privacy and quality

How can I trust that I'll receive quality care?At someone.health, we maintain high-quality care through a clinical governance framework and adherence to the Digital NSQHS standards. These standards help us continuously improve and ensure quality in our services.
What measures are in place to protect my confidentiality and privacy?Your privacy is protected by consent, clear privacy terms and ongoing staff training.
What measures are in place to protect service users from abuse and exploitation and to ensure the protection of their dignity?Someone.health values the safety, well-being, and dignity of our service users are our top priorities.
Do you have a charter of rights?At Someone.health, we are committed to upholding and protecting everyone’s rights via a charter of rights.
Can you provide information about the background and experience of the clinicians who may treat me?We understand the importance of knowing about the background and experience of the clinicians who may treat you. We take transparency seriously, and our website provides comprehensive information about each psychologist on our platform.

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