Managing my account
Signing in, resetting your password and updating your details.
5 articles
- How do I switch or change psychologists?You can change psychologist yourself in your account. You can browse our psychologist directory to find someone who suits your needs.
- I can't log in. How do I reset my password?Select "Forgot password?" on the login page to reset your password.
- How do I update my personal information?Make sure to register your account first to manage your profile and appointments.
- My psychologist has left or is on leave. What happens now?Your referral, Mental Health Treatment Plan and Medicare sessions stay with you. You can book with any of our psychologists.
- I'm having problems creating an account or logging inFixes for common sign-up and login problems, including email addresses already in use, reset links and verification codes.
Still need help?
Our support team can help with bookings, payments and anything else you can't find here.