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Someone.health

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Someone.health is not an emergency service. If you are in crisis, contact 000 or Lifeline on 13 11 14

Call 1300 546 821 or

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Someone.health acknowledges and respects the custodians and traditional owners of the land throughout Australia. We are committed to promoting equality, embracing diversity, and condemning all forms of discrimination, including those based on race, religion, ethnicity, sexual orientation, gender identity, or disability.

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We also recognise all people with a lived experience of trauma, neurodiversity, mental ill health, substance use or addiction, and their families, careers and supporters. This recognition extends to the clinical and non-clinical workforces that support people with lived experience.

Someone.health (©) 2025.

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Someone.health is not an emergency service. If you are in crisis, contact 000 or Lifeline on 13 11 14

Call 1300 546 821 or

How it works
Our services
Pricing
Financial hardship

Find a psychologist

Contact us
About us
Help centre
Blog
Careers for psychologists
I'm a referring GP

Connect with us

Someone.health acknowledges and respects the custodians and traditional owners of the land throughout Australia. We are committed to promoting equality, embracing diversity, and condemning all forms of discrimination, including those based on race, religion, ethnicity, sexual orientation, gender identity, or disability.

ExpandCollapse

We also recognise all people with a lived experience of trauma, neurodiversity, mental ill health, substance use or addiction, and their families, careers and supporters. This recognition extends to the clinical and non-clinical workforces that support people with lived experience.

Someone.health (©) 2025.

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Cancellation policy

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Attending my appointment

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Attending my appointment

Everything you need to get online with your psychologist.

10 articles

Do I have to install any apps?No, there's no need to install any apps.
Where is my video link url?You'll find your video link in your confirmation and reminder emails and SMS's.
How do I start my video call?You don't need to install anything, just click the link in your email or SMS to start the call.
Are the sessions recorded?No. No appointment is recorded or saved.
What is the late cancellation fee?Our Cancellation Policy requires that you give us at least 24 hours notice if you want to change or cancel your appointment.
My psychologist hasn’t arrived, what do I do?Don't worry if your session doesn't start exactly on time. It's normal for a slight delay.
What is a DASS-21 and what is it for?Your psychologist may ask that you complete a DASS-21 survey before attending your appointment.
Who will I be speaking with in my sessions?You will be speaking to an Australian registered Someone.health psychologist in your sessions.
Can I request a report or letter from my psychologist?Medicare will cover you for one-on-one therapy, however any letter or report will incur an out-of-pocket cost.
Can my psychologist write a report for my employer or lawyer?Yes, your psychologist can write a report for your employer or lawyer.

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