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Managing my account

I can't log in. How do I reset my password?

Select "Forgot password?" on the login page to reset your password.

  1. Go to the log in page.
  2. Select Forgot password?.
  3. Enter the email address you use with Someone Health. If it's registered, we'll email you a link to set a new password.

You can also go straight to reset your password.

Reset links expire after 1 hour, and only the newest link works. If your link says it's invalid or expired, request a new one.

Still stuck? See I'm having problems creating an account or logging in, or email us at [email protected].

Still need help?

Our support team can help with bookings, payments and anything else you can't find here.