What measures are in place to protect service users from abuse and exploitation and to ensure the protection of their dignity?
The safety, wellbeing and dignity of the people who use Someone Health are our top priorities.
Here is our approach to protect service users:
- Screening: All staff undergo employment and background checks to ensure they meet our standards for ethical conduct.
- Training: Our clinicians are trained in recognising signs of abuse, exploitation, and the importance of upholding service users' dignity.
- Clear policies: We maintain clear and strict policies against abuse and exploitation, with zero tolerance.
- Reporting: We provide clear channels for service users, caregivers, and staff to report any concerns or incidents confidentially.
- Advocacy: We advocate for the rights and dignity of service users, supporting their autonomy and decision-making.