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Managing my appointments

How do I change my appointment?

Can't make your appointment? No worries, you can reschedule your appointment when you log into your profile.

You can reschedule your own appointments in your account.

  1. Log in. If you haven't set a password yet, set one here first.
  2. Select Appointments.
  3. Choose the appointment you want to change, then select Reschedule.
  4. Pick a new time and confirm.

Please make changes at least 24 hours before your appointment. If you reschedule with less than 24 hours' notice, a $100 late change fee applies. You'll be asked to accept this before the change goes through.

Still need help?

Our support team can help with bookings, payments and anything else you can't find here.