How do I schedule my first appointment?

Before booking your first bulk-billed appointment, it helps to have:

• your GP referral (and your Mental Health Treatment Plan, if you have it)
• your Medicare card

You can still book without Medicare details, but the session will be treated as a private session and you'll pay for it when you book.

Booking steps

1. Go to someone.health/book and choose your psychologist, day and time. Not sure who to choose? You'll be shown psychologists who suit your needs.
2. Tell us about yourself and verify your mobile number with a code.
3. Add your details, including your address and an emergency contact.
4. Upload your documents. Add your GP referral, and your Mental Health Treatment Plan if you have it. If your documents aren't ready yet, you can still book and upload them later.
5. Add your Medicare or DVA card for a bulk-billed session. You can skip this step to book a private session.
6. Read and accept the consents. Joining our newsletter is the only optional one.
7. Add a payment card. This is needed even for bulk-billed sessions because a $100 fee applies to no-shows and late cancellations. Private sessions are paid at this step. View our cancellation policy.
8. You'll see a confirmation of your appointment, and we'll send it to you by email and SMS.

Documents not ready?

If you book before your GP referral is ready, upload it as soon as you can. If we don't have an approved referral at least 24 hours before your appointment, you may be charged the private session fee.

Manage everything in one place

Create an account with the same email you booked with to manage your appointments and documents.