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Managing my appointments

What do I do if I'm having issues with my payment or transactions?

Contact our support team if you're having any issues.

To find your invoices or pay an outstanding one, see where can I find my invoices and receipts?. If you've been charged for a private session you weren't expecting, see why was I charged for a private session?

If you still need help, contact our support team:

  • Form - fill out the form here with the details and one of our team members will get back to you as soon as possible.
  • Email - send an email to [email protected] with the details and one of our team members will respond to your concern as soon as possible.

Still need help?

Our support team can help with bookings, payments and anything else you can't find here.